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Case Studies › Google Ads Singapore

Google Ads

How We Achieved 310% ROAS Improvement for a Singapore E-Commerce Brand

S$2.1M in attributed revenue. 45% lower cost-per-click. A complete Google Ads rebuild that turned waste into wins.

310%
ROAS Improvement
45%
Lower Cost Per Click
S$2.1M
Revenue Driven
THE CLIENT

An E-Commerce Brand Burning Budget on Google Ads

Our client is a Singapore-based e-commerce retailer selling premium home and lifestyle products. They had been running Google Ads for over two years — spending S$25,000 per month — but had never seen a positive return on ad spend. Their campaigns were managed in-house by someone without formal PPC training.

By the time they approached us, they were close to shutting down their Google Ads entirely. One final attempt with a specialist — that was their brief to us.

THE CHALLENGE

A Campaign Structure Built on Guesswork

Our audit revealed a near-textbook example of what not to do in Google Ads. All products were lumped into 3 broad campaigns with no audience segmentation. Smart Shopping was enabled with insufficient conversion data to optimise properly. Bidding was set to “Maximise Clicks” — optimising for traffic rather than revenue. The product feed had 400+ errors, meaning their best-selling items were barely showing up in Shopping results.

Most critically, there was no attribution model in place — meaning they had no idea which campaigns, keywords, or products were actually generating revenue.

OUR STRATEGY

A Full Account Rebuild Focused on Revenue

🏗️

Campaign Architecture Rebuild

Restructured all campaigns by product category, margin tier, and customer intent — creating granular ad groups that let Google’s algorithm optimise effectively.

📦

Product Feed Optimisation

Fixed 400+ feed errors, rewrote product titles with high-intent keywords, and implemented custom labels to separate high-margin SKUs for aggressive bidding.

📊

Attribution & Conversion Tracking

Set up GA4 enhanced e-commerce tracking, imported all conversion actions into Google Ads, and implemented data-driven attribution to properly credit every touchpoint.

THE RESULTS

Measurable Outcomes That Changed the Business

The account that was nearly shut down became the brand’s highest-performing marketing channel within 90 days of our rebuild going live.

310%

ROAS Improvement

Return on ad spend increased from 1.2x to 4.9x — meaning every S$1 spent returned S$4.90 in revenue.

45%

Lower Cost Per Click

Improved Quality Scores and better targeting drove average CPC down 45%, stretching the same budget much further.

S$2.1M

Revenue Driven

In the 12 months following the rebuild, Google Ads directly attributed S$2.1M in tracked e-commerce revenue.

"Our ad spend was going nowhere. These guys turned it around completely. The rebuild was done in 3 weeks and within 90 days we had a 4.9x ROAS — best investment we have ever made."

David C.

Founder, E-Commerce Brand, Singapore

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