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Case Study | SEM and SEO

How We Drove 52% Lower Cost Per Lead for a Singapore B2B SaaS Company

40 to 90 leads a month. CPL from $180 to $86. How a B2B SaaS targeting Southeast Asian SMEs cut cost-per-lead in half while doubling volume.

Client Type
B2B SaaS company selling to SMEs across Southeast Asia
Services
Google Ads (SEM) and SEO
Engagement
7 months
Primary Result
40 to 90 leads a month, cost per lead from S$180 to S$86
−52%Lower cost per lead
2.25×More monthly leads
$86New cost per lead

Client name withheld under NDA.

The Client

A SaaS company paying too much per lead

Our client is a B2B SaaS company selling to small and mid-sized businesses across Southeast Asia. Their Google Ads generated a steady 40 leads a month, but at S$180 per lead the economics were tight, and there was no organic pipeline to lean on. For an early-growth B2B SaaS company, paid acquisition is often the only lead source, and that makes the unit economics fragile. At S$180 a lead, every rise in cost per lead fed straight into a higher customer acquisition cost, squeezing the payback period and limiting how aggressively the business could grow. With no organic pipeline, the company was entirely dependent on Google Ads: if the auction grew more competitive or budgets tightened, leads simply stopped. Selling into SMEs across Southeast Asia also meant high volume at modest deal sizes, so the maths only works if cost per lead stays low. The company did not just need cheaper leads in the short term; it needed a second, compounding channel that would lower its blended acquisition cost and reduce its single-channel risk as it scaled across the region.

B2B SaaS: targeting SMEs across Southeast Asia.
40 leads a month, entirely from paid search.
Cost per lead stuck at S$180.
No organic / SEO pipeline to lower blended CPL.
The Challenge

Expensive leads, no organic backstop

Three issues kept cost-per-lead high and growth capped.

Problem 01

An inefficient Google Ads account

Broad match and loose structure spent budget on low-intent clicks that rarely converted.

Problem 02

Landing pages that leaked

Generic pages with weak messaging and unclear CTAs let hard-won clicks bounce.

Problem 03

100% paid dependency

With no SEO, every lead carried full ad cost; there was no compounding organic channel.

MetricBefore
Qualified leads per month40
Blended cost per leadS$180
Monthly ad spendS$7,200
Leads from organic search per month0
Landing page conversion rate2.6%
Our Strategy

Paid efficiency plus an organic engine

We tightened the paid account, fixed conversion, and built an SEO program to bring blended cost-per-lead down over time. We treated paid and organic as one system rather than two separate line items, because the fastest way to lower blended cost per lead is to let each channel do what it does best. On the paid side we tightened the Google Ads account and fixed the conversion path: sharper targeting and better landing pages, so more of the existing spend turned into qualified leads rather than wasted clicks, which alone began pulling cost per lead down. In parallel we launched a content-led SEO program built around the real questions SME buyers search as they evaluate software (comparison, how-to and problem-led queries), so the company could start earning leads it did not have to pay for click by click. As the organic pipeline grew, it diluted the blended cost of every lead the business acquired. The results came quickly and compounded: monthly leads rose from 40 to 90, cost per lead fell from S$180 to S$86 (a 52% cut) and, for the first time, a share of pipeline arrived from organic search, lowering dependence on the ad auction and giving the company a more durable, defensible acquisition model.

01

Google Ads restructure

Rebuilt campaigns around high-intent keywords and tight match types, with negative lists to cut wasted spend.

02

Conversion-focused landing pages

Rebuilt landing pages per use-case with sharper messaging, trust signals and clear CTAs.

03

Content-led SEO

Launched a content-led SEO program targeting the questions SME buyers actually search, building an organic lead source. For a related example, see our lead generation case study.

The Results

Measurable outcomes that changed the business

Within months the SaaS was generating more than double the leads at half the cost, with a growing organic pipeline on top. Crucially, the organic share kept growing after the engagement, so the blended cost per lead was set to keep falling rather than reset the moment paid budgets changed, exactly the compounding advantage a scaling SaaS needs.

−52%Lower cost per lead, from S$180 down to S$86.
2.25×More leads a month, up from 40 to 90 qualified enquiries.
$86New cost per lead, with SEO continuing to pull it lower.
MetricBaselineMonth 7Change
Qualified leads per month4090+125%
Blended cost per leadS$180S$86-52%
Monthly ad spendS$7,200S$7,740+8%
Leads from organic search per month025New
Landing page conversion rate2.6%4.4%+69%
Months 1 to 2
Google Ads restructure

Campaigns rebuilt around high-intent keywords with tight match types and negative lists to cut wasted spend.

Months 3 to 4
Landing pages and content

Use-case landing pages rebuilt and the content-led SEO programme launched around real SME buyer questions.

Months 5 to 7
Organic compounding

Organic leads started arriving, monthly leads reached 90 and blended cost per lead fell to S$86.

“

We're now getting more than double the leads at half the cost, and our SEO pipeline keeps growing. It completely changed our unit economics.

MT
Marcus T.
Head of Growth · B2B SaaS Company, Singapore
Key Takeaways

What We Learned

Blended cost per lead is the number that matters

Paid cost per lead tells half the story. Every organic lead lowers the blended cost of acquiring a customer, which is what decides how fast a SaaS business can grow.

Write for the evaluation stage

SME buyers search comparison, how-to and problem questions while they decide. Content that answers those questions earns leads that paid search would charge for.

Fix the page before raising bids

Better landing pages turned more of the existing spend into leads. That alone pulled cost per lead down before any extra budget went in.

FAQ

Frequently Asked Questions

Google Ads first for immediate leads and conversion data, with SEO started in parallel so it is compounding by the time you scale. This company ran both together.
First organic leads typically arrive three to six months after content starts publishing, and the share grows from there.
Cut wasted clicks with negative keywords and tighter match types, improve the landing pages, and add organic leads that carry no click cost. Here, leads more than doubled while cost per lead fell 52%.
Yes. Campaigns are split by market so budgets and bids follow each country's results, and content can target regional queries as well as local ones.
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