Privacy Policy

What Personal Data We Collect

We may collect the following types of personal data:

Contact and identity information — your name, email address, phone number, and company name when you fill in a contact form, request a consultation, or engage our services.

Usage data — information about how you use our website, including pages visited, time spent, and referral sources, collected through cookies and analytics tools.

Communications — records of any correspondence you send us, including emails and form submissions.

How We Use Your Personal Data

We use your personal data to:

• Respond to your enquiries and provide the services you request
• Send you relevant information about our services, case studies, or updates (you may opt out at any time)
• Improve our website and service offerings
• Comply with legal and regulatory obligations

We will not use your personal data for purposes that have not been notified to you, unless required or authorised by law.

Disclosure of Personal Data

We do not sell your personal data. We may share it with trusted third-party service providers (such as analytics platforms, email service providers, or CRM tools) who assist us in operating our business, subject to confidentiality obligations. We may also disclose personal data if required by law or a government authority.

Cookies

Our website uses cookies to improve your browsing experience and to gather usage analytics. We use Google Analytics 4 (GA4, tracking ID: G-4NDQ2HXVMW) to collect anonymised data on how visitors interact with our site — including pages visited, time on site, and referral sources. Cookies are small text files stored on your device. You may disable cookies through your browser settings, though this may affect certain website functionality. By continuing to use our website, you consent to our use of cookies.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. When personal data is no longer needed, we will securely delete or anonymise it.

Protection of Personal Data

We implement reasonable security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights Under the PDPA

Under the PDPA, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete personal data
• Withdraw consent to the collection, use, or disclosure of your personal data (subject to legal and contractual restrictions)

To exercise any of these rights, please contact us at the details below. We will respond to your request within 30 days.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.