Digital Marketing Singapore
SEO & Lead Generation Agency
Case Study | On-Page SEO

Moving Company On-Page Optimisation Singapore: Quote Requests Up 95% in 5 Months

Client Type
Home and office moving company, about 60 staff, 48-page website, Singapore
Services
On-page SEO: titles, meta descriptions, headings, page content and internal links on existing pages
Engagement
5 months
Primary Result
Organic quote requests from 19 to 37 a month
31Existing pages rewritten, no new site
4.1%Click-through rate on those pages, up from 1.9%
+95%Monthly organic quote requests

Client name withheld under NDA.

The Challenge

The Starting Point

Moving is one of the most crowded searches a Singapore service business can compete in. Searches for moving company singapore and movers singapore run into thousands a month, and the results are full of movers with similar prices, similar lorries and similar promises. When every listing looks the same, the title and description in Google decide who gets the click, and the first few lines of the page decide who gets the quote request.

This mover had a solid 48-page website: service pages for HDB, condo, landed and office moves, area pages and a small blog. The pages were indexed and many of them sat on page two. But 29 of the 48 titles were cut off in search results, 11 pages shared the same title, and most headings were slogans rather than descriptions. The 31 pages that mattered most had a click-through rate of 1.9% and an average position of 14.8. The site brought in 2,350 organic clicks and 19 quote requests a month. The owner did not want a new website. He wanted the pages he already had to work harder.

MetricMonth 0
Click-through rate, 31 rewritten pages1.9%
Average Google position, 31 rewritten pages14.8
Rewritten pages in the top 3 for their main keyword3
Titles cut off in search results29
Monthly organic clicks, whole site2,350
Monthly organic quote requests19
What We Did

What We Did

Phase 1, Month 1

Auditing All 48 Pages Against Their Real Searches

We pulled Search Console data for every page and lined up the searches each one was already appearing for against what the page actually said. The gaps were clear. The condo moving page was showing for office relocation searches. Seven pages were competing for the same office moving terms. The landed house page never mentioned the words people used most, like the number of rooms or a piano. We scored all 48 pages and picked the 31 with the most impressions and the weakest click-through rate.

That is why on page optimisation only works when you know what each page is being shown for. Rewriting a page without that data usually means guessing, and guessing on a page that already ranks can push it backwards.

Phase 2, Months 1 to 2

Giving Every Page One Job

We assigned each of the 31 pages one main search and a handful of related ones, using the client's existing keyword research as a starting point. The seven office pages were split by building type and move size, so each one answered a different search instead of fighting the others. Two thin area pages were folded into stronger ones. Nothing was deleted without a redirect.

Movers often end up with pages that overlap because each new page is written for a new campaign. Google then has to pick one, and it rarely picks the page you want. One job per page fixed that before a single title was changed.

Phase 3, Months 2 to 3

Rewriting Titles and Descriptions for the Click

We rewrote all 48 titles and meta descriptions, with the most care on the 31 priority pages. Each title led with the move type and Singapore, then added what people compare when choosing a mover: same-day moves, lorry size, disassembly or weekend slots. Descriptions answered the question the searcher had in their head, such as whether the crew handles the condo service lift booking. We kept titles under the length Google cuts off, which took the number of truncated titles from 29 to 2.

In a results page full of near-identical movers, the title and description are the only things a searcher reads before choosing. A title that answers their real worry gets the click even from position six.

Phase 4, Months 2 to 4

Rewriting Headings and the First Screen of Each Page

On the 31 pages we replaced slogan headings with plain descriptions of the service, rewrote the first 100 words to answer the search directly, and added the sections customers kept asking about on the phone: how many movers and what lorry size a 4-room flat needs, how long a move takes, and what affects the price. We added a short FAQ to each service page and made the quote button visible on the first screen on mobile.

This is where on-page work differs from a copy refresh. Every change was tied to a search the page was already being shown for, so the content matched what Google expected the page to be about.

Phase 5, Months 4 to 5

Internal Links and a Second Round of Titles

We linked related pages together in a clear pattern, area pages to service pages and blog posts to the service they supported, using plain anchor text. Then we went back to Search Console. Nine pages still had a weak click-through rate, so we wrote second versions of their titles and descriptions and compared the results over four weeks.

The second round mattered. Six of the nine pages improved after the rewrite, which showed that the first version of a title is rarely the best one.

The Results

The Results

By Month 5 the 31 rewritten pages had a click-through rate of 4.1%, up from 1.9%, and an average position of 7.2 instead of 14.8. Seventeen of them sat in the top 3 for their main keyword, up from 3. Across the whole site, organic clicks grew from 2,350 to 6,130 a month, and organic quote requests rose from 19 to 37. No new pages were built and the site design did not change.

MetricBaselineMonth 5Change
Click-through rate, 31 rewritten pages1.9%4.1%+2.2 pts
Average Google position, 31 rewritten pages14.87.27.6 places higher
Rewritten pages in the top 3 for their main keyword317+467%
Titles cut off in search results292-93%
Monthly organic clicks, whole site2,3506,130+161%
Monthly organic quote requests1937+95%

Month 0 is the 28 days before work started. Click-through rate, position and clicks from Google Search Console; quote requests from the client's form and WhatsApp click tracking.

Months 1 to 2
Audit and page jobs

48 pages audited, 31 prioritised, overlapping office pages split by job.

Months 2 to 4
Titles, headings and content

All titles and descriptions rewritten, 31 pages restructured. Quote requests reached 27 a month by Month 3.

Months 4 to 5
Links and second round

Internal links tidied, 9 titles rewritten again. Quote requests reached 37 a month.

Key Takeaways

What We Learned

Your title is your shopfront

If you run a moving company or any service business in a crowded search, the title and description decide whether your listing is chosen. Answering the worry a customer has, such as lift booking or same-day slots, beats repeating the keyword.

Fix overlap before you rewrite

Pages that compete for the same search drag each other down. Giving each page one clear job is the step most businesses skip, and it is often worth more than the rewrite itself.

Pages that already rank are your fastest win

A page on page two already has Google's attention. Improving it is quicker and cheaper than building something new, and it carries less risk than a redesign.

FAQ

Frequently Asked Questions

Title and description changes can lift click-through rate within a few weeks, because Google picks them up quickly. Position changes from rewritten headings and content usually take two to three months. This project ran for five months and most of the gain came in Months 3 to 5.
No. Copy work is about how the page reads to a customer. On-page SEO starts from the searches each page is shown for, then changes titles, headings, content and links so the page matches them. The two often overlap, but on-page work is driven by search data.
Not usually. This client kept its design and its 48 pages, and the results came from changing what was on them. A rebuild only makes sense when the site has technical problems that cannot be fixed in place.
Start with the pages that already get impressions but few clicks. Search Console shows them clearly. Here, 31 of 48 pages were worth rewriting, and the rest only needed new titles.

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